Has anyone else ever had this happen before?
I just found a MOLDY TAMPON in a brand new box of Kotex Tampons. Yeah, you read that right - moldy. Straight out of the box, in it's sealed little packaging ... moldy. Bad moldy.
See for yourself!
Can you even BELIEVE THAT??? I am horrified!
And to think, if I hadn't accidentally popped half the tampon out of the applicator while I was getting it out of the packaging, I would have NEVER KNOWN. I am freaked right out! Makes you wonder how many times things like this happen to tampons and we don't have a clue.
Needless to say, Kotex is about to get an earful. UGGGHHHHH! So freaking gross!
I decided to email Kotex because I felt the pictures were an important part of my story. A phone call couldn't accurately describe what I found so I decided to email them. I didn't expect to hear back for at least a day or two, but lo and behold, they've already responded. Just wait to see what they have to say! =/
Thanks for contacting us about your experience with KOTEX® SECURITY® tampons. We are very sorry that you were disappointed with your recent purchase of our product.
We understand how distressing it can be to find mold on a product that is used for personal hygiene and apologize for your concern. In instances where it has been found, we conducted tests on the product involved and have found the mold to be a common environmental species that carries no health risk. The vegetative mold is similar in nature to mold on vegetables or in baked goods.
You can be confident that we are diligently reviewing our manufacturing process to ensure this problem does not recur. Because our customers and their well-being are very important to us, we want to assure you that the quality and safety of our products are our top priorities. We apply very rigorous procedures to our products to ensure that they are safe for their intended use.
With the hope that you will continue to use SECURITY tampons with confidence, we are sending you some coupons through the mail for your use on future purchases.
Consumer Services, Kimberly-Clark Corp.
Lead the world in essentials for a better life.
Yeah, that's real reassuring. I was grossed out in the first place and their response just makes it worse! Seems this is a fairly common problem ... and that is a cause for serious concern. I doubt most people get as lucky as I did - I just so happened to accidentally expose the mold and I am so glad that I did! Most people wouldn't be so fortunate.
Thanks for the coupons, Kotex, but I can confidently say I'll never be purchasing any of your products ever again.