I feel I need to clear a few things up because this thing has gotten way, way more exposure than I ever thought imaginable. When I discovered the tampon, I was disturbed. I showed my husband right away and emailed Kotex including the pictures posted here. I shared the picture with some friends online and they were horrified and encouraged me to post about it on Facebook. I decided to blog about it and share the link and did so shortly afterward.
Unbeknownst to me, this thing took off. Like wildfire. I have come under a lot of scrutiny this evening, people even going so far as to insinuate that it looks like Sharpie. Really? WHY would I do something like that? Of course I wanted people to read about this, but I did not fabricate the story just to do so. I shared what happened because it's gross. It concerns me. And it seems like it concerns a lot of you, too. Several people have messaged me and told me they have found similar Kotex tampons as well. This is not an isolated incident!
If I were going to do something of that nature, believe me, I would have chosen something other than a tampon. I'm the type of girl that checks out the cash registers and tries to find the one with a female cashier when I'm purchasing feminine hygiene products. It's not something I'm overly vocal about and I seriously hesitated to post about this at all. However, I was grossed out enough by my find that I decided it was worth it. For those asking where the tampons were stored, they were stored under my bathroom sink. We did not have a leak of any kind and I just purchased the tampons about 3-4 weeks ago so they are not a product I've had sitting in my home for months or years on end.
Why did I contact the news? Because everyone pleaded with me to do so! Never in a hundred million years did I expect to actually get a response. I wouldn't have even contacted the news if people hadn't mentioned it. Seriously! I only watch one news station here, so I decided to contact them. They responded fairly quickly and sent three guys to my house to do an interview. I almost declined because I am painfully shy and this is not something I would generally talk about at all, nonetheless the 10 o'clock news! Especially with three men conducting the interview! Yes, it's an embarrassing topic and I am definitely a little bashful that all of this has happened over a tampon. I'm just a simple little blogger and never would have imagined something like this would unfold in one day. I've had this blog for over two years, and until today, I had only 26,000 views total. Approximately 2-3k views per month. I couldn't have imagined it would take off like this. It's the power of social media and women everywhere are grossed out, myself included. I did email the link and pictures to Dr. Oz as well. I have not been contacted by him, nor do I expect to hear back from him. People kept throwing out tons of suggestions of who to contact and he seemed like the best suggestion of the 'big dogs'. EDITED TO ADD: I did send the tampon with the news station to have sent in for independent testing. They urged me to go this route, along with many friends and people commenting on my blog, in order to ensure it is properly tested and not done by Kotex themselves. I don't have a clue what the black-ish substance on that tampon is but I hope we find out. To me, it looks like mold. I have no way of knowing if that's what it is but based off the response Kotex provided me with earlier, it sounds plausible considering they've obviously addressed this issue with customers before.
I did go ahead and open the rest of the package that I had. They were all fine. I took a picture to verify that they were, in fact, mold-free. All but one :
I just checked my email and Kotex has finally contacted me again. It seems they are taking it a little more seriously now. This is their newest letter to me:
I just read your message to us on Facebook and I wanted to tell you that we are so sorry you had this experience! In Betty’s eagerness to get back to your e-mail right away, she unfortunately sent you incorrect information concerning this issue.
Nothing is more important to us than consumer safety. Any discoloration or abnormality with our tampons is extremely rare, and we want to do a full investigation to determine the source and follow-up with our manufacturing facility. So if you still have the tampon, can you please return it to us by using the prepaid mailing envelope we’re sending you?
We’d also really like to get on the phone with you and find out more to help us in our investigation. Please give us a call at 1-800-789-4495 and ask for Shelley, or reply to this e-mail and give us your phone number and the best time to contact you.
Again, we are so sorry this happened and thank you so much for getting in touch with us and giving us the chance to help make sure this doesn’t happen again.
Consumer Services, Kimberly-Clark Corp.
Lead the world in essentials for a better life.
I am glad they have contacted me and I look forward to speaking with them about this issue tomorrow. I know that errors in manufacturing can happen and I understand that completely! I, like so many others, found their initial response a little concerning and dismissive. I am glad they intend to investigate the issue further. I am hoping they can come up with a way to prevent this from happening again. Perhaps a clear applicator? That seems like it would be a simple enough solution. I don't know, I'm not the tampon-professional, I'm just a concerned woman trying to let people know to pay better attention to these things. I know I'll pay a lot closer attention from now on!
And as for those questioning why I suddenly have turned on the comment moderation? "If you don't have anything nice to say, don't say it at all." This is my own personal blog and I shouldn't have to allow excessive comments attacking my faith or my character. I was just trying to make women aware of what could be lurking under the applicator of their tampons. That's it. And I assure you, I am not a fly-by-night tampon decorator. I like Sharpies as much as the next guy, but I'm not gonna doodle on a tampon and pass it off as mold to get a few blog views.
Tuesday, March 27, 2012
Posted by Danielle at 10:42 PM